Products
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Every product shipped by Diaper Jungle has a 60-day money back guarantee.
Directions and Conditions for refund:
The customer must call Diaper Jungle at 1-888-337-8646 and
request an RMA (return merchandise authorization) number before
returning any merchandise.
The customer must contact Diaper Jungle and ship the merchandise within 60 days from the date that the product was ordered.
The customer is responsible for the return shipping costs.
We will accept a single opened container of each individual
product. We will accept additional returned containers of that same
product as long as they are unopened.
Exceptions to the above conditions may be granted at the discretion of Diaper Jungle on a case by case basis.
Do not return products to Diaper Jungle after 60 days have
passed without calling us first! Packages received without an RMA
number after 60 days have passed will not be refunded. These packages
will be discarded and cannot be returned to the customer!
Cancelled Orders:
Orders that are cancelled by the customer before they are
shipped are refunded promptly, usually the same business day*. If the
customer cancels the order after the product is shipped, the package
must be returned to us before a refund is given.
*There may be a 30-day refund hold period on orders paid for
with checks. Customers who pay by check will not be issued a refund
check until their original payment check has cleared.
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